Shipping & Return Policy

SHIPPING

All orders could be shipped to anywhere of the world. Orders are shipped on business days only (Monday-Friday, excluding Festivals).

 What kinds of shipping method can I choose?

STANDARD SHIPPING

  • Free shipping for order up to $30
  • $5.99 shipping fee for per order less than $30

FAST PRIORITY SHIPPING

  • Free DHL/Fedex priority to USA for purchase above $250
  • If your order can’t up to $250 will be cost $14.99
  • Priority shipping with 3 - 7 day delivery available to most location, prices vary by location and displayed at checkout.
  • India&Bangladesh all through DHL\Fedex shipping cost 6.99$

How Long dose It take an order to my country?

STANDARD SHIPPING

North America(USA,Canada, Mexico)

10-20 days

Australia & New Zealand

10 - 20 days

All Europe

8 – 15 days

Japan, Singapore & S. Korea

7 – 10 days

Rest of Asia

10 - 20 days

South America

20 – 35 days

Other regions

20 – 30 days or more.

FAST PRIORITY SHIPPING

North America(USA,Canada)

5-7 days

Australia & New Zealand

5 – 10 days

Notes:

The shipping choices available from our Site's online store are estimates and do not guarantee the date of delivery. In no event will we be liable for any loss, damage, or penalty resulting from any delay in shipment or delivery. Your package will be processed using the selected shipping method, typically within 1-2 business day of your order being been approved (depending on Product availability and the time of day your order is submitted). After your package has been shipped, you will receive an email containing a shipping confirmation, tracking number and carrier information. In order to avoid any additional return shipping charges, make sure that a household member is there to receive your package. If your Order contains several Products, such Products may be delivered on different days. 

Packages returned to our fulfillment centers, due to incorrect addresses will be subject to return shipping fees. 

Orders are not processed or shipped on the weekends and holidays. Weekend days should not be considered when calculating your delivery date. 

IMPORTANT POINTS TO REMEMBER:

  • Days are expressed as working days which are Monday to Friday, and does not include weekends or regional public holidays. 
  • During festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.
  • During certain peak shopping seasons, or during large sales, processing and dispatch time may increase.
  • Tracking is provided on most shipments; not always will online tracking be available.

 

TRACK YOUR ORDER:

You can track the progress of your order in 2 ways:

Track using your EMAIL address and ORDER NUMBER using a carrier tracking number (if you received one) 

Alternatively, shipments can be tracked at Aftership

RETURN

For products purchased directly on www.arkartech.net. We offer a 30 Day Guarantee to ensure your happiness. The 30 day period begins upon the purchase date of your order.Returns will only be accepted if labels and original packaging are fully intact. Arkartech.net cannot accept returns where labels have been removed.

Furthermore, and due to health and hygiene reasons, you have no right to return our products if such product’s packaging has been opened, meaning that the packaging seals are broken.

You are responsible for the shipping of returned items back to arkartech. Items lost in transportation will not be compensated for.

Shipping charges on returned merchandise are at the customer’s expense. However, arkartech will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. All exchanges are subject to availability.

Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 30-day period following delivery.

For exchanges and returns send an email to service@arkartech.net.

For products purchased in-store or from third party online resellers:

If in the event you purchased a Uiisii product from an in-store retail location or from another online retailer, the 30 Day Guarantee does not apply. Please review our Warranty policy.